Operations Updates
Important updates that may temporarily affect our operations, shipping, or customer support.
Last updated: July 2, 2026
Current update: The Rack Shop will be closed Friday, July 3 and Monday, July 6 for the Independence Day holiday. Orders, customer support, showroom visits, and installations will resume Tuesday, July 7.
Independence Day Holiday Closure — July 3 & 6
- What’s happening: The Rack Shop will be closed Friday, July 3 and Monday, July 6 in observance of Independence Day.
- Who may be affected: Customers placing online orders, visiting the showroom, scheduling installations, or contacting us by phone, email, or text.
- What to expect: Orders placed during the closure will begin processing when we reopen on Tuesday, July 7. Customer support responses may also take a little longer while we work through holiday messages.
- What we’re doing: We’ll resume normal business operations and begin processing orders, returning messages, and performing installations as quickly as possible when we reopen.
Need help planning your setup? Book a Rack Chat Consultation →
We wish everyone a safe and enjoyable Independence Day. Thank you for supporting our small business!
FAQ
Will my order still ship?
Orders placed during an announced closure will begin processing once we reopen. Current closures and reopening dates are listed above.
Can I visit the showroom or schedule an install?
During an active closure, the showroom is closed and installations are temporarily unavailable. Normal operations resume on the posted reopening date.
Where can I check my order status?
Use your order confirmation email and tracking link. If you need assistance, please contact us with your order number.
How often is this page updated?
We update this page whenever there are temporary changes to our business hours, shipping operations, or customer support availability.
